Serve It Up SMS Policy
Last updated: October 2025
Serve It Up provides automated recurring SMS notifications to players who choose to receive text updates through our website or by texting START to +1 (703) 996-3513.
1. Message Purpose and Frequency
By opting in, you agree to receive SMS messages from Serve It Up that may include:
- Match alerts and weekly matchup announcements
- Scheduling updates and reminders to submit scores
- Service-related notifications such as confirmations or receipts after score submission
- General platform or feature updates related to your Serve It Up account
You may receive up to 5 messages per week. Message and data rates may apply depending on your mobile carrier plan.
2. Opt-In Methods
You can opt in by:
- Completing the sign-up form on our website at https://serveitup.io and checking the consent box that authorizes automated recurring SMS notifications; or
- Texting START to +1 (703) 996-3513 to begin receiving messages.
When you opt in through the website, Serve It Up logs your phone number, IP address, timestamp, and the full consent text shown on screen for verification.
3. Opt-Out and Help
You can opt out at any time by replying STOP to any Serve It Up message.
To receive help or assistance, reply HELP to any message or email us at support@serveitup.io.
After opting out, you will no longer receive text messages unless you opt in again.
4. Support and Contact Information
If you have questions about our messaging program, please contact us at:
Email: support@serveitup.io
Website: https://serveitup.io
5. Privacy and Data Use
We respect your privacy. Your mobile information will not be shared, sold, rented, or transferred to third parties for marketing purposes. Message data (including phone numbers and consent logs) is used only to deliver the Serve It Up notification service.
For more information, please review our full Privacy Policy and Terms of Service.
6. Program Ownership
The Serve It Up messaging program is owned and operated by Serve It Up, a U.S.-based tennis matchmaking platform. For additional inquiries, please contact support@serveitup.io.